Terms of Service

These terms are an agreement between you and Headliner (“we”, “us”), operated by Up North Creative. By creating an account or using the platform, you agree to them.

Your account

You must provide accurate information and keep your login credentials secure. You are responsible for everything that happens under your account, including the actions of team members or managers you invite.

The service

Headliner lets you build and host an artist website, connect streaming and social sources, collect fan sign-ups, and manage it all from a dashboard. We may add, change, or remove features over time; we’ll give reasonable notice of material changes.

Trials, plans, and billing

• Paid plans start with a free trial. If you don’t cancel before it ends, your plan begins and the subscription fee is charged.
• Subscriptions renew automatically each billing period until cancelled.
• You can cancel anytime; access continues until the end of the paid period. Fees already paid are non-refundable except where required by law.
• We may change prices with advance notice; changes take effect on your next billing period.

Your content and rights

You keep ownership of everything you upload — your name, music links, images, and text. You grant us the limited licence needed to host and display it as part of running your site. You represent that you have the rights to everything you publish, including any images, audio, artwork, logos, and trademarks, and that it does not infringe anyone else’s rights.

Acceptable use

You agree not to use Headliner to:

• Break the law or infringe intellectual-property or privacy rights.
• Post malware, spam, or misleading content, or send fans email they didn’t consent to.
• Attempt to breach, overload, probe, or disrupt the platform or other tenants.
• Resell or white-label the platform except under a plan that permits it.

We may suspend or terminate accounts that violate these terms or put the platform or others at risk.

Fan data & email

When fans sign up or contact you through your site, you become the controller of that information. You agree to handle it lawfully, honour unsubscribe requests, and comply with anti-spam and privacy laws that apply to you (such as CAN-SPAM and CASL).

You are responsible for your mailing list. You may only add or import contacts who have genuinely opted in to hear from you — never purchased, scraped, or non-consenting lists. Because newsletters may be sent from a shared sending domain, a list that generates high spam-complaint or bounce rates can harm deliverability for other artists; to protect the platform we may pause your sending, require list re-confirmation, or suspend the feature. We may also apply reasonable sending and list-size limits by plan.

Third-party services

Your site can connect to services like Spotify, YouTube, Bandsintown, Instagram, and analytics providers. Their content and availability are governed by their own terms, and we aren’t responsible for them.

Availability & disclaimer

We work to keep the platform fast and available, but it is provided “as is” without warranties of any kind. We don’t guarantee uninterrupted or error-free service.

Limitation of liability

To the fullest extent permitted by law, Headliner is not liable for indirect, incidental, or consequential damages, or for lost profits or data. Our total liability is limited to the amount you paid us in the twelve months before the claim.

Termination

You can close your account anytime. We may suspend or end access for violations of these terms or non-payment. On termination, your right to use the service ends and we handle your data as described in our Privacy Policy.

Changes

We may update these terms. Material changes will be announced in-app or by email; continued use after they take effect means you accept them.

Contact

Questions about these terms? Email hello@headliner.band.